RetailMeNot iPhone App

Led UX and content strategy for RetailMeNot’s award-winning iPhone app store page redesign

Product Strategy, UX Design, Prototyping, User Testing

Overview

With thousands of deals from over 50,000 retailers, RetailMeNot is the go-to destination for money-savvy shoppers.

RetailMeNot wanted to expand the value of their iPhone app beyond the checkout line, and into the earlier stages of anticipating, planning, and hunting for deals. 

They partnered with digital agency FreeAssociation to redesign the store page, which was the primary page users went to find deals. I was hired to lead the content strategy and UX improvements of the project.

After launch, the redesign won a People’s Choice Webby Award for best mobile shopping.

User research

The process began by gathering insights from casual users to extreme coupon clippers

Based on their common pain points while using the app and shopping for deals, I created aspirational user goals and design prompts to explore initial low-fidelity solutions.

  • Help me shop smarter
    How can we find ways to save them time while searching for deals?

     

  • Make it personal to me
    How can we offer them ways to personalize the app, and surface more of what they need/less of what they don't?

     

  • Help me trust and understand the deals
    How can we parse the firehose of information to make the deals more enjoyable to browse?

     

  • Make me feel great about my deal hunting skills
    How can we positively reinforce ongoing engagement in the app, or loyalty with an individual store?

Content strategy

We tested new product display modules, and dynamic content based on time and location

I created an easy-to-update modular design system based on what resonated most during testing.


Below are a few examples of the high-fidelity wireframes I designed: 

Components

A well-organized sketch file of design components

RetailMeNot’s internal team then carried out the visual design and development of the app, which went on to win a People’s Choice Webby Award for best mobile shopping experience.

The team

FreeAssociation

Digital Product Design Agency

Erin Nolan

Lead Product Designer

Chris Rodemeyer

Design Director

Erin Nolan is a digital product designer & web3 educator working on Coinbase Wallet.

© Erin Nolan